Ticket Refund and Cancellation Application
ArtsTicket is here to assist you with your online ticket refund application. Before you request a refund or cancel your booking, please check the program/event refund policy. Meanwhile, please make sure that your tickets were purchased via ArtsTickets and you have not yet collected your printed tickets or you have had e-tickets via App. You can fill in a maximum of 15 tickets at a time. If there are more than 15 tickets, you can separate them into multiple applications or download the application form and send it back through (1) Fax:(+886)-2-3393-9908 or (2) E-mail: ticketservice@mail.npac-ntch.org.Because the signature function isn’t supported on Internet Explorer, please use Google Chrome, Firefox or Safari instead of IE as your browser.
If you have collected your tickets, please bring them or send them through registered mail to ArtsTicket’ service offices in Taipei, Taichung, Tainan or Kaohsiung within the prescribed time limit.